Administrative Staff - Banking Operations

PT Bank Perkreditan Rakyat Lestari Nusantara Indonesia (BPR Lestari) is a trusted financial institution in Jombang, dedicated to providing comprehensive banking solutions to our community. As an Administrative Staff, you will be at the heart of our banking operations, ensuring smooth and efficient processes. Join us and take on a pivotal role in supporting our mission to deliver exceptional service to our customers.

In this role, you will be responsible for managing administrative tasks that are crucial to the day-to-day operations of our banking unit. You will handle a variety of tasks, including document management, scheduling appointments, coordinating with various departments, and ensuring compliance with internal policies and regulations. Your attention to detail and organizational skills will be instrumental in maintaining the accuracy and efficiency of our administrative processes.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and maintain administrative documents, including customer files, loan applications, and transaction records.
• Schedule and coordinate appointments and meetings for banking staff and customers.
• Coordinate with various departments to ensure seamless communication and efficient workflow.
• Process and verify customer transactions, ensuring accuracy and compliance with banking regulations.
• Assist in the preparation and distribution of reports and documents to relevant stakeholders.
• Maintain and update customer databases using CRM software such as Salesforce or HubSpot.
• Ensure compliance with internal policies and banking regulations.
• Provide administrative support to banking staff, including preparing presentations, managing correspondence, and handling travel arrangements.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Administration, or a related field.
• Minimum of 2 years of experience in administrative roles, preferably in a banking or financial institution.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to work accurately under pressure.
• Familiarity with CRM software such as Salesforce or HubSpot is a plus.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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