E-Commerce Administrative Assistant

Join Toko Aneka Teknik Yogyakarta as an E-Commerce Administrative Assistant in the vibrant heart of Bali! This role is perfect for detail-oriented professionals who thrive in fast-paced environments and want to contribute to the seamless operation of our e-commerce platform. As part of our dynamic team, you'll be the backbone of our online presence, ensuring everything runs smoothly from behind the scenes.

Our mission is to provide top-notch technical products and services to our customers, and your role will be crucial in achieving that. You'll work closely with our e-commerce team to manage orders, process payments, and ensure customer satisfaction. With a thriving online store, we're looking for someone who can keep up with the demands of our growing customer base.

📋 Tanggung Jawab Pekerjaan

• Manage and process customer orders using Shopify and other e-commerce platforms.
• Handle customer inquiries and provide excellent customer service.
• Update product listings and inventory levels on our e-commerce site.
• Process and verify payments and handle refunds as needed.
• Generate and manage reports for sales, inventory, and customer data.
• Collaborate with the marketing team to promote our products online.
• Assist in the development and implementation of new e-commerce initiatives.
• Maintain accurate records of all transactions and customer interactions.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in e-commerce or administrative roles.
• Proficient in using Shopify, WooCommerce, or similar e-commerce platforms.
• Strong knowledge of Microsoft Office Suite, particularly Excel and Outlook.
• Excellent communication and customer service skills.
• Detail-oriented with a keen eye for accuracy.
• Ability to work well under pressure in a fast-paced environment.
• Bachelor's degree in Business Administration, Computer Science, or related field.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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